Welcome to MYN (Meet Your Needs). "we," "our," or "us" in this entire document refers to MYN - "Meet Your Needs" e-commerce. At MYN, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, share, and protect your information when you use our multi-category e-commerce mobile application platform ("MYN"). The Platform enables home delivery services on behalf of local shops or vendors, including but not limited to food delivery, grocery delivery, meat and fish home delivery, medicine home delivery, doctor appointments, laboratory home collections, fashion brands, and services from other professionals.
This Privacy Policy complies with the latest applicable laws and regulations in India, including the Information Technology Act, 2000, and other relevant legal frameworks.
We collect the following types of information to provide and improve our services:
(a) Personal Information: Includes your name, contact details (such as phone number and email address),
delivery address, payment information, and any other information you provide during registration or
interaction with our Platform.
(b) Sensitive Personal Data or Information (SPDI): May include financial information
(such as payment instrument details), health-related information, and other data categorized as
sensitive under applicable laws.
(c) Usage Data: Includes information about your interactions with the Platform,
such as IP address, device information, browser type, browsing history, and location data.
(d) Vendor Information: Business registration details, product/service offerings,
transaction data, and other relevant information.
(a) Service Delivery: Facilitate and manage orders, process payments, coordinate with local vendors
and shops, and deliver products/services.
(b) Personalization: Enhance your experience with tailored content, recommendations, and advertisements.
(c) Communication: Share order updates, account status, customer service, and promotions.
(d) Legal Compliance: Comply with legal requirements, respond to government authorities, and enforce
terms and conditions.
(e) Security and Fraud Prevention: Detect/prevent fraud, ensure platform safety, and protect data integrity.
(a) With Local Vendors/Shops: Share delivery details, location, and contact info for order fulfillment.
(b) With Service Providers: Payments, storage, analytics, and marketing partners (bound by confidentiality).
(c) Legal Requirements: For compliance with law, courts, regulators, and authorities.
(d) Business Transfers: In mergers, acquisitions, or restructuring, data may be transferred.
(a) Retention: Personal/sensitive data retained as long as you maintain an active account or as
legally required.
(b) Destruction: On expiry or account deletion, data securely erased from systems and disposed
following Indian law best practices.
(a) Encryption: Advanced encryption for sensitive data during transfer and storage.
(b) Access Controls: Limited access to authorized personnel with strict authentication.
(c) Regular Audits: Security checks and assessments to address vulnerabilities.
(a) Access: Request access to your personal information.
(b) Correction: Correct inaccuracies in your data.
(c) Deletion: Request deletion subject to obligations.
(d) Portability: Request structured data transfer to another provider.
Our Platform uses cookies and similar technologies to enhance experience, analyze patterns, and provide personalized content. You may manage cookies in your browser, but disabling them may affect functionality.
Updates may be made to reflect changes in practices or legal requirements. Updates will be posted with revised effective dates.
Email: contact"@"mynonline.shop
Address: MYN (Meet Your Needs), Suite-972, LR Towers,
39/2475-B1, SJRRA104, South Janatha Road,
Palarivottom, Kochi, Kerala-682025
Grievance Officer: Manjulal Gopalakrishnan
Phone: +91 9495810000
Email: contact"@"mynonline.shop
This Privacy Policy is governed by Indian laws and under exclusive jurisdiction of courts in Kochi, Kerala.
To exercise your rights regarding your personal data under Indian law, you can follow the steps outlined:
1. Submitting a Request: Contact via email/phone/post. Specify your request clearly.
2. Verification: Provide ID documents or answer questions for security.
3. Processing Time: Response typically within 30 days.
4. Access: Receive a copy of personal data and usage details.
5. Corrections: Request updates to incorrect or incomplete data.
6. Deletion: If legally permissible, we will erase your data securely.
7. Data Portability: Receive structured, machine-readable data.
8. Communication: We’ll update you on request status.
9. Grievance: Contact Grievance Officer for complaints.
10. Legal Recourse: You may approach Indian regulatory authorities if dissatisfied.
Contact for Requests:
Email: contact"@"mynonline.shop
Phone: +91 9495810000
Grievance Officer: Manjulal Gopalakrishnan
Phone: +91 9495810000